Raise a support call, manage and track your ticket around the clock!
Here you can check the progress of any service, repair or upgrade work we carry out.
You'll be informed via email when a progress update is recorded on your ticket.
Here you can check the progress of any service, repair or upgrade work we carry out.
You'll be informed via email when a progress update is recorded on your ticket.
In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.
Note: You can email support@starofficesystems.co.uk to submit a ticket via email. A valid e-mail address is required to ensure you are kept up to date with your tickets.
Please provide as much detail as possible, i.e. error codes or messages, this will allow us to deal with your issue effectively.
To update a previously submitted ticket, please use the form to the right.
We provide archives and history of all your support requests complete with responses.